PRIVACY POLICY
PRIVACY POLICY
Last Updated: Jan 31,2023
At Kingkin.com we
consider the privacy of our visitors, and the security of their personal
information, to be extremely important. This Privacy Policy document describes,
in detail, the types of personal information we collect and record at Kingkin.com, and how we use this information.
LOG FILES
Like many other Web sites Kingkin.com
makes use of log files. These files merely log visitors to the site - usually a
standard procedure for hosting companies, and a part of hosting services's
analytics. The information inside the log files includes: internet protocol
(IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp,
referring/exit pages, and in some cases, the number of clicks. This information
is used to analyze trends, administer the site, track a user's movement around
the site, and to gather demographic information. IP addresses, and other such
information, are not linked to any information that is personally identifiable.
COLLECTING INFORMATION
WHAT INFORMATION WE COLLECT:
What we collect depends largely on the interaction
that takes place between you and Kingkin, most
of which can be categorized under the following:
Using Kingkin'Service. When you use any Kingkin Service, we
store all the content you provide, including but not limited to accounts
created for team members, files, pictures, project information, and any other
information that you provide to the services you use.
For any Kingkin
Service, we also collect data about usage of the software. This may include,
but is not limited to, numbers of users, flows, broadcasts etc.
Types of Personal Information:
(i) Users: identification, publicly available social
media profile information, e-mail, IT information (IP addresses, usage data,
cookies data, browser data); financial information (credit card details,
account details, payment information).
(ii) Subscribers: identification and publicly
available social media profile information (name, date of birth, gender,
geographic location), chat history, navigational data (including chatbot usage
information), application integration data, and other electronic data
submitted, stored, sent, or received by end users and other personal
information, the extent of which is determined and controlled by the Customer
in its sole discretion.
Purchasing Kingkin website
subscription. When you sign up for Kingkin website Subscription, we collect information
to process your payment and create your customer account. This information
includes name, email address, physical address, telephone number, and company
name where applicable. We retain the last four digits of your credit card to
allow you to identify the card used for future purchases. We use a third-party
service provider to process your credit card transactions. These third parties
are governed by their own agreements.
User generated content. Our products and services often give you the option to provide
feedback, such as suggestions, compliments or problems encountered. We invite
you to provide such feedback as well as to participate with comments on our
blog and community page. If you choose to post a comment, your user name, city,
and any other information that you choose to post will be visible to the
public. We are not responsible for the privacy of any information that you
choose to post to our website, including in our blogs, or for the accuracy of
any information contained in those postings. Any information that you disclose
becomes public information. We cannot prevent such information from being used
in a manner that may violate this Privacy Policy, the law or your personal
privacy.
Data collected for and by our
Users. As you use our Services, you may
import into our system personal information you have collected from your
Subscribers or other individuals. We have no direct relationship with your
Subscribers or any person other than you, and for that reason, you are
responsible for making sure you have the appropriate permission for us to
collect and process information about those individuals. As part of our
Services, we may use and incorporate into features information you have
provided, we have collected from you, or we have collected about Subscribers.
If you are a Subscriber and no longer want to be
contacted by one of our users, please unsubscribe directly from that user’s bot or contact the user directly to update or delete
your data.
Information automatically
collected. Our servers may automatically record certain
information about how you use our Site (we refer to this information as “Log Data“), including both
Clients and casual visitors. Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating
system, the pages or features of our Site to which a user browsed and the time
spent on those pages or features, the frequency with which the Site is used by
a user, search terms, the links on our Site that a user clicked on or used, and
other statistics. We use this information to administer the Service and we
analyze (and may engage third parties to analyze) this information to improve
and enhance the Service by expanding its features and functionality and
tailoring it to our users’ needs and preferences.
Sensitive personal
information. Subject to the
following paragraph, we ask that you not send or disclose to us any sensitive
personal information (e.g., social security numbers, information related to
racial or ethnic origin, political opinions, religion or other beliefs, health,
biometrics or genetic characteristics, criminal background or union membership)
on or through the Service or otherwise.
If you send or disclose any sensitive personal
information to us (such as when you submit user generated content to the Site),
you must consent to our processing and use of such sensitive personal
information in accordance with this Privacy Policy. If you do not consent to
our processing and use of such sensitive personal information, you must not
provide it. You may use your data protection rights to object to or restrict
processing of this sensitive personal information, or to delete such
information, as detailed below under the heading “Your Data Protection Rights & Choices.”
PURPOSE OF DATA COLLECTION
For service operations (i) to operate, maintain, administer and improve the Service; (ii) to
manage and communicate with you regarding your Service account, if you have
one, including by sending you Service announcements, technical notices,
updates, security alerts, and support and administrative messages; (iii) to
process payments you make through the Service; (iv) to better understand your
needs and interests, and personalize your experience with the Service; (v) o
send you information about product by email (vi) to respond to your
Service-related requests, questions and feedback.
To communicate with you. If you request information from us, register for the Service or
participate in our surveys, promotions or events, we may send you Kingkin-related marketing communications if permitted
by law but will provide you with the ability to opt out.
To comply with law. We use your personal information as we believe necessary or appropriate
to comply with applicable laws, lawful requests and legal process, such as to
respond to subpoenas or requests from government authorities.
With your consent. We may use or share your personal information with your consent,
such as when you consent to let us post your testimonials or endorsements on
our Site, you instruct us to take a specific action with respect to your
personal information or you opt into third party marketing communications.
To create anonymous data for
analytics. We may create anonymous data from your
personal information and other individuals whose personal information we
collect. We make personal information into anonymous data by excluding
information that makes the data personally identifiable to you, and use that
anonymous data for our lawful business purposes.
For compliance, fraud prevention
and safety. We use your personal
information as we believe necessary or appropriate to (a) enforce the terms and
conditions that govern the Service; (b) protect our rights, privacy, safety or
property, and/or that of you or others; and (c) protect, investigate and deter
against fraudulent, harmful, unauthorized, unethical or illegal activity.
To provide, support, and improve
the Services we offer. This includes
our use of the data that our Members provide us in order to enable our Members
to use the Services to communicate with their Subscribers. This also includes,
for example, aggregating information from your use of the Services or visit to
our Websites and sharing this information with third parties to improve our
Services. This might also include sharing your information or the information
you provide us about your Subscribers with third parties in order to provide
and support our Services or to make certain features of the Services available
to you. When we do have to share Personal Information with third parties, we
take steps to protect your information by requiring these third parties to
enter into a contract with us that requires them to use the personal information
we transfer to them in a manner that is consistent with this Privacy Policy.
HOW WE SHARE YOUR PERSONAL
INFORMATION
We do not share or sell the personal information
that you provide us with other organizations without your express consent,
except as described in this Privacy Policy. We disclose personal information to
third parties under the following circumstances:
Service Providers. We may employ third party companies and individuals to administer and
provide the Service on our behalf (such as bill and credit card payment
processing, customer support, hosting, email delivery and database management
services). These third parties are permitted to use your personal information
only to perform these tasks in a manner consistent with this Privacy Policy and
are obligated not to disclose or use it for any other purpose. Professional
Advisors. We may disclose your personal information to professional
advisors, such as lawyers, bankers, auditors and insurers, where necessary in
the course of the professional services that they render to us. Business
Transfers. As we develop our business, we might sell or buy businesses
or assets. In the event of a corporate sale, merger, reorganization,
dissolution or similar event, personal information may be part of the transferred
assets. You acknowledge and agree that any successor to or acquirer of Kingkin (or its assets) will continue to have the
right to use your personal information and other information in accordance with
the terms of this Privacy Policy. Further, Kingkin may
also disclose aggregated personal information in order to describe our Services
to prospective acquirers or business partners.
Compliance with Laws and Law
Enforcement; Protection and Safety. Kingkin may disclose
information about you to government or law enforcement officials or private
parties as required by law, and disclose and use such information as we believe
necessary or appropriate to (a) comply with applicable laws and lawful requests
and legal process, such as to respond to subpoenas or requests from government
authorities; (b) enforce the terms and conditions that govern the Service; (d)
protect our rights, privacy, safety or property, and/or that of you or others;
and (e) protect, investigate and deter against fraudulent, harmful, unauthorized,
unethical or illegal activity.
YOUR DATA PROTECTION RIGHTS
& CHOICES
You have the following rights:
· If you wish to access your
personal information that Kingkin collects, you
can do so at any time by contacting us using the contact details provided under “How to Contact Us” heading
below.
· Kingkin
account holders may review, update, correct or delete the
personal information in their registration profile by logging into their
account. Kingkin account holders may also
contact us to accomplish the foregoing or if you have additional requests or
questions.
· If you are a resident of the
European Economic Area (“EEA”),
you can object to processing of your personal information, ask
us to restrict processing of your personal information
or request portability of your personal information where it
is technically possible. Again, you can exercise these rights by contacting us
using the contact details below.
· Similarly, if you are a
resident of the EEA, if we have collected and processed your personal
information with your consent, then you can withdraw your consent at
any time. Withdrawing your consent will not affect the lawfulness of any
processing we conducted prior to your withdrawal, nor will it affect processing
of your personal information conducted in reliance on lawful processing grounds
other than consent.
· You have the right to complain
to a data protection authority about our collection and use of your
personal information. Contact details for data protection authorities in the
EEA, Switzerland and certain non-European countries (including the U.S. and
Canada) are available here.)
We respond to all requests we receive from individuals wishing to exercise
their data protection rights in accordance with applicable data protection
laws.
Access to Data Controlled by our
Clients. Kingkin has no direct relationship with the individuals whose personal
information is contained within the Custom User Fields processed by our
Service. An individual who seeks access, or who seeks to correct, amend, or
delete personal information provided by our users should direct their request
to the Bot Owner directly.
RETENTION OF INFORMATION
We will retain personal information we process on
behalf of our Users for as long as needed to provide our Services or for an
indefinite time to comply with our legal obligations, resolve disputes, prevent
abuse, and enforce our agreements. If required by law, we will delete personal
information by erasing it from our database.
DATA TRANSFERS
Your personal information may be stored and
processed in any country where we have facilities or in which we engage service
providers. By accepting the terms of this Privacy Policy, you acknowledge,
agree and consent to (1) the transfer to and processing of personal information
on servers located outside of the country where you reside and (2) our
collection and use of your personal information as described herein and in
accordance with the data protection laws of the United States, which may be
different and may be less protective than those in your country. If you are a
resident of the EEA or Switzerland, please note that we use standard
contractual clauses approved by the European Commission to transfer your
personal information from the EEA or Switzerland to the United States and other
countries.
COOKIES AND WEB BEACONS
Kingkin.com and our partners may use various technologies to collect and store
information when you use our Services, and this may include using cookies and
similar tracking technologies on our Website, such as pixels and web beacons,
to analyze trends, administer the website, track users’ movements around the website, serve targeted
advertisements, and gather demographic information about our user base as a
whole. Users can control the use of cookies at the individual browser level.
CHILDREN’S INFORMATION
We believe it is important to provide added
protection for children online. We encourage parents and guardians to spend
time online with their children to observe, participate in and/or monitor and
guide their online activity. Kingkin is not
intended for use by anyone under the age of 16, nor does Kingkin knowingly collect or solicit personal
information from anyone under the age of 16. If you are under 16, you may not
attempt to register for the service or send any information about yourself to
us, including your name, address, telephone number, or email address. In the
event that we confirm that we have collected personal information from someone
under the age of 16 without verification of parental consent, we will delete
that information promptly. If you are a parent or legal guardian of a child
under 16 and believe that we might have any information from or about such
child, please contact us.
SECURITY
Notice of Breach of Security
If a security breach causes an unauthorized
intrusion into our system that materially affects you or your Subscribers, then
Kingkin will notify you as soon as possible and
later report the action we took in response.
Safeguarding Your Information
We take reasonable and appropriate measures to
protect Personal Information from loss, misuse and unauthorized access,
disclosure, alteration and destruction, taking into account the risks involved
in the processing and the nature of the Personal Information.
Our credit card processing vendor uses security
measures to protect your information both during the transaction and after it
is complete. If you have any questions about the security of your Personal
Information, you may contact us by email at Richard.cho@kingkin.com
with the subject line “questions about privacy policy”.
TERMS AND CONDITIONS OF USE
The user of Kingkin's
products and services must comply with rules contained in the terms and
conditions of service available on our website Terms of Use
ONLINE PRIVACY POLICY ONLY
This Privacy Policy applies only to our online
activities, and is valid for visitors to our website[a] and regarding
information shared and/or collected there. This Privacy Policy does not apply
to any information collected offline or via channels other than this website
CONSENT
By using our website, you hereby consent to our
Privacy Policy and agree to its terms.
LEGAL BASIS FOR PROCESSING YOUR
PERSONAL INFORMATION (EEA VISITORS/CUSTOMERS ONLY)
If you are a user located in the EEA, our legal
basis for collecting and using the personal information described above will
depend on the personal information concerned and the specific context in which
we collect it. We will normally collect personal information from you only
where we have your consent to do so, where we need the personal information to
perform a contract with you, or where the processing is in our legitimate
business interests. In some cases, we may also have a legal obligation to
collect personal information from you.
If we ask you to provide personal information to
comply with a legal requirement or to enter into a contract with you, we will
make this clear at the relevant time and advise you whether the provision of
your personal information is mandatory or not (as well as of the possible
consequences if you do not provide your personal information). Similarly, if we
collect and use your personal information in reliance on our legitimate
business interests, we will make clear to you at the relevant time what those
legitimate business interests are.
If you have questions about or need further
information concerning the legal basis on which we collect and use your
personal information, please contact us using the contact details provided
under the “How To Contact Us” heading below.
CHANGES TO OUR PRIVACY POLICY
Changes to this Privacy Policy will be made when
required in response to changing legal, technical or business developments.
When we update our Privacy Policy, we will take appropriate measures to inform
you, consistent with the significance of the changes we make. We will obtain
your consent to any material Privacy Policy changes if and where this is
required by applicable data protection laws.
You can see when this Privacy Policy was last
updated by checking the “Last Updated” date displayed at the top of this Privacy Policy. The new Privacy
Policy will apply to all current and past users of the website and will replace
any prior notices that are inconsistent with it.
HOW TO CONTACT US
If you require any more information or have any
questions about our privacy policy, please feel free to contact us by email at Richard.cho@Kingkin.com with the subject line “questions about privacy policy”.